Below are some of the most common questions our customers have asked us! If you have a question that isn’t answered in our FAQs then please contact us.
Refer to the step-by-step guide in your kit. If difficulties persist, contact our customer service for assistance.
Things to consider before taking the test.
Depending on the test, fasting or avoiding certain foods and medications may be required. Detailed preparation instructions are provided with each test kit.
Before order
Explore our test categories and symptom guide to identify the test that aligns with your health concerns. Our product descriptions provide detailed information to assist in your decision.
Yes, you can purchase tests for others. Ensure you provide their details during the ordering process for accurate test registration.
We accept various payment methods including credit/debit cards and online payment platforms.
We prioritize data security. Your personal information is protected under strict privacy policies.
Orders can be modified or cancelled within a specific timeframe. Check our cancellation policy for details.
Some tests may have age restrictions. Please check the individual test descriptions for specific age guidelines.
We offer various shipping options, including express delivery. Visit our shipping page for more details.
Interested in collaboration?
Yes, we welcome collaborations with healthcare providers and businesses. Contact us for more information on partnership terms.
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